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Frequently Asked Questions

Get all your questions answered so you can make the right decision before moving forward!

How long does it take to implement your solutions?

Implementation timelines vary based on the complexity of your project. Basic websites and automation tools can be set up within 2-4 weeks or less, while more complex solutions like custom websites with extensive integrations or restaurant platforms may take 4-8 weeks. During our initial consultation, we'll provide a detailed timeline specific to your project.

Do you offer custom solutions not listed in your plans?

Absolutely! Our Enterprise plan is highly customizable, and we can tailor solutions to meet your specific business requirements. We also offer custom development services for unique features and integrations. Contact our sales team to discuss your specific needs, and we'll create a custom package for you.

Is there a contract or minimum commitment period?

For monthly plans, we require a 3-month minimum commitment to ensure we can properly implement and optimize your solutions. Annual plans require a 12-month commitment, but they come with a significant discount compared to monthly billing. All plans automatically renew unless canceled, and you can upgrade your plan at any time without penalty.

What kind of support do you provide?

All plans include chat / email support with a 24-hour response time and access to our knowledge base. Business and Enterprise plans include priority email support with a 12-hour response time, phone support during business hours, and regular check-in calls. Enterprise clients also receive a dedicated account manager for personalized support and strategic guidance.

Can I upgrade or downgrade my plan later?

Yes, you can upgrade your plan at any time, and the changes will take effect immediately. Upgrades are prorated based on the remaining time in your billing cycle. Downgrades are also possible but will take effect at the start of your next billing period. For annual plans, downgrades can be applied at renewal time.

How can I set up promotions?

You can set up various promo logics, including first-time customer discounts and coupon deals.

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About Us

The Digital Agency That Drives Results

We combine creativity, technology, and strategy to help businesses thrive in the digital landscape.

Our Story

Our journey began when our founders noticed a gap in the market – many businesses were struggling to navigate the complex digital landscape and weren't seeing tangible results from their marketing efforts. We set out to change that by building customized strategies focused on driving growth and ROI

Our Mission

Helping businesses grow by providing them with effective online tools and strategies that get real results, allowing them to connect better with customers and stay successful

Our Values

We focus on getting real results for our clients, stay up-to-date with new ideas, keep communication clear and honest, and work closely with our clients as part of their team to help them succeed.

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Let's discuss how A DIGITAL PLUS can help your business grow with our innovative digital marketing solutions.

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